Terms and Conditions

Here’s a comprehensive and legally robust Terms and Conditions document for Pigee Inc., specifically structured to minimize liabilities, particularly for products shipped using Pigee services:

Terms and Conditions

Last Updated: 1st January 2025

Welcome to Pigee! By accessing or using our website (www.pigeepost.com), mobile application (“App”), and related services (collectively, the “Services”), you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use the Services.

These Terms constitute a binding agreement between you and Pigee Inc. (“Pigee,” “we,” “us,” or “our”). Please read them carefully.

1. About Us

Pigee Inc. is a marketplace platform that connects Buyers and Sellers globally. We facilitate transactions but do not act as a buyer, seller, or carrier of goods.

  • Company Name: Pigee Inc.
  • Address: 8 The Green, Suite A, Dover, DE 19901, United States
  • Contact: support@pigeepost.com

2. User Eligibility

By accessing our Services, you confirm that:

  • You are at least 18 years of age.
  • You will provide accurate and complete registration information.
  • Your use of the Services complies with all applicable laws and regulations.

If you are accessing the Services on behalf of a business entity, you confirm that you are authorized to bind that entity to these Terms.

3. Role of Pigee

Pigee operates as an intermediary platform and is not a party to transactions between Buyers and Sellers.

  • No Liability for Transactions: Pigee is not responsible for the quality, safety, legality, or authenticity of items listed by Sellers.
  • No Ownership of Products: Pigee does not hold or possess any products listed or sold through the platform.
  • No Shipping or Delivery Obligations: Pigee does not provide shipping or delivery services. All shipping is managed by third-party logistics providers (“Logistics Partners”).

4. Buyer-Seller Relationship

Transactions facilitated through the platform are solely between the Buyer and the Seller.

  • Buyers acknowledge that Pigee does not guarantee the Seller’s performance or the delivery of goods.
  • Sellers acknowledge that Pigee does not guarantee payment or the Buyer’s compliance with agreed terms.

Pigee does not mediate disputes but may provide limited guidance at its sole discretion.

5. Use of the Services

You agree to:

  • Use the Services only for lawful purposes.
  • Maintain the confidentiality of your account credentials.
  • Immediately notify us of unauthorized use of your account.

You agree not to:

  • Use the platform for fraudulent or illegal activities.
  • Post misleading, defamatory, or offensive content.
  • Violate any intellectual property rights of Pigee or third parties.

Refer to our Acceptable Use Policy for detailed guidelines.

6. Products, Returns, and Refunds

For Buyers:

  • Buyers must review product descriptions and terms provided by Sellers before making a purchase.
  • Returns and refunds are subject to the Seller’s policies, as outlined in our Return and Refund Policy.

For Sellers:

  • Sellers must ensure products comply with local and international laws.
  • Sellers are solely responsible for managing returns, refunds, and warranty claims.

Pigee is not liable for:

  • Product defects, damages, or inaccuracies in listings.
  • Disputes arising from returns, refunds, or warranties.

7. Payments and Taxes

  • Payments are processed by third-party payment providers (e.g., Stripe, PayPal). Pigee does not store or manage payment information.
  • Buyers and Sellers are responsible for any applicable taxes, duties, or fees. Pigee is not liable for tax compliance.

8. Shipping and Delivery

Shipping services are provided by third-party Logistics Partners.

  • No Liability for Shipping: Pigee is not responsible for delays, damages, or loss during shipping.
  • Buyer and Seller Responsibilities: Buyers must verify shipping details. Sellers must package items securely and provide accurate shipping information.
  • Customs and Duties: Buyers are responsible for complying with customs regulations and paying any applicable duties or taxes.

Any claims related to shipping must be directed to the Logistics Partner.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Pigee provides the Services “as is” and “as available” without warranties of any kind.
  • Pigee disclaims all liability for indirect, incidental, consequential, or punitive damages.
  • Pigee’s total liability for any claim shall not exceed the greater of $100 or the amount you paid to Pigee in the 12 months preceding the claim.

Pigee is not liable for:

  • Losses arising from product defects, inaccurate listings, or shipping issues.
  • Interruption of Services due to maintenance, technical issues, or external factors.

10. Intellectual Property

All intellectual property rights related to the Services are owned by Pigee or its licensors. You may not reproduce, distribute, or use Pigee’s content without prior written consent.

11. Termination

We reserve the right to:

  • Suspend or terminate your account for violations of these Terms.
  • Modify or discontinue the Services at any time without notice.

Upon termination, your obligations under these Terms will survive, including those related to indemnification and liability.

12. Indemnification

You agree to indemnify and hold harmless Pigee, its affiliates, officers, and employees from any claims, damages, or expenses arising from:

  • Your use of the Services.
  • Your breach of these Terms.
  • Disputes between you and other users or third parties.

13. Dispute Resolution

Disputes arising from these Terms or the Services will be governed by the laws of the State of Delaware, USA.

  • Any legal action must be brought exclusively in the state or federal courts of New Castle County, Delaware.
  • You waive any objections to jurisdiction or venue in these courts.

14. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on our website, and continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions or concerns about these Terms, contact us at:
Pigee Inc.
8 The Green, Suite A
Dover, DE 19901, United States
Email: support@pigeepost.com

This version ensures that Pigee Inc. is legally protected by clearly outlining the platform’s limited role and excluding liability for third-party actions, including product defects and shipping issues. Let me know if you need additional refinements!

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