FAQ
Delivery Questions

Global Shipping and Tracking Answers

Answers about global shipping, customs automation, art delivery, parcel pickup, business setup, online store integration and international orders.

Any questions?
Check out the FAQs

Still have unanswered questions and need to get in touch?

Press the chat bubble.

Yes! Use the the web platfom with your same app credentials for additional features like bulk shipping and e-commerce store connect. Or just because you prefer to use your laptop. Login here.

Yes, Pigee supports both domestic and international shipments. The app automatically optimizes the process based on the selected destination.

Yes, Pigee is ideal for both personal and business users, catering to varying shipping needs.

Definitely! Create an account, use Store connect on the left menu to download the WordPress Plugin for WooCommerce and accept all payments and delivery automatically and invisibly through your Pigee account. Sign up to the Setup Workshop for additional guidance. 

Yes, the Pigee app is accessible 24/7. However, carrier pickups and deliveries depend on their schedules.

You can finally create an additional revenue stream from forgotten guest items and their shopping. Create an account at Pigee. Set your service charge and packaging fee. Deliver lost items and the products they bought in your local area. Simply send them a payment link if they are already at home. Display a QR code or accept contactless payment if they are on the premises. 

Rates are calculated based on dimensions, weight, origin, destination, and carrier-specific factors.

Yes, Pigee generates key customs documents like invoices and packing lists for your shipment.

Yes, advanced users can create custom workflows through the API for tailored shipping solutions.

Yes! You can now connect Pigee shipping services to your WooCommerce, Shopify and other WordPress online ecommerce platform. Just make an account and follow the instructions in the “Connect” section

Simple, we have a live, always up to date list of every country that we are currently shipping from. It includes almost every country. But some countries offer better prices than others. If you plan to do a lot of shipping but think pricing could better. Drop a message on the chat bubble.

When you add a product and description. Pigee’s AI generates the HS code automatically. This helps t reduce costly and common mistakes at customs. 

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