Book a Demo Create Account international sales opens your business to a much bigger customer base. But there is one part of the customer journey that businesses often overlook, Educating the customer about what happens after they click “Buy.” A customer in Nigeria buying from a UK business, or a customer in France buying from […]
Book a Demo Create Account The global customs reset – what is actually happening in 2026? Governments are rethinking how they handle the millions of small parcels generated by cross-border e-commerce. The traditional de minimis model, where low-value imports can enter with reduced or zero customs duties, was designed for a world of relatively small […]
Create Account Book a Demo As of 1 July 2026, the European Union removed the customs-duty exemption that previously applied to imported goods valued at €150 or less. For businesses selling from outside the EU, this means that even relatively small parcels can now attract customs duty. And there’s another deadline coming in November that […]
Book a Demo Create Account You’ve paid for shipping. You’ve shared the tracking link. Then the message changes to “Delayed” or “In Transit” for days. It’s frustrating for customers and costly for businesses. The good news? Most parcel delays aren’t random. They happen for specific reasons, many of which can be prevented with the right […]
Book a Demo Create Account The top 5 UK delivery companies are answering more than this one question “Did the parcel arrive?” Today, it’s no longer enough that the parcel arrived. Customers expect accurate delivery windows, real-time tracking, flexible delivery options, simple returns, and proactive communication. The delivery experience has become part of the overall […]
Book a Demo Create Account On July 23, 2026, the U.S. Trade Representative (USTR) announced a new round of tariffs on imports from 60 trading partners, including China, the European Union, Mexico, Japan, South Korea, Brazil, and India. The tariffs, which take effect on July 24, 2026, target countries the U.S. says have failed to […]
Book a Demo Create Account If your business ships products to customers across the European Union, it’s time to review your shipping strategy. The EU has introduced significant changes to how low-value imports are processed, marking another step toward a more transparent and digitally managed customs system. While the changes are aimed at improving fairness […]
Create Account Book a Demo If your business ships products to customers in the European Union, there’s an important change you can’t afford to ignore. The EU’s new customs rules are now in effect, and for many businesses, this isn’t just another regulatory update. It could affect how your shipments are processed, how much your […]
Create Account Book a Demo Most businesses think customer satisfaction starts with a great product and ends with excellent customer service. They’re only half right. There’s another factor that quietly shapes every customer’s experience, yet it’s often overlooked. Logistics. Think about the last time you ordered something online. You probably didn’t spend much time thinking […]
Create Account Book a Demo Sending a parcel internationally can feel straightforward at first. You package the item, complete the paperwork, hand it over to a courier, and share the tracking number with your customer. Then the updates stop. The customer wants to know where the parcel is. You are checking different carrier websites. The […]
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