Shipping & Quotes

Why your shipping quote changed and how to lock in the best price

The common reasons a shipping quote changes and how to secure the best price before booking.

It can be frustrating when a shipping quote you saw earlier is different when you come to book. Quotes move for understandable reasons, and knowing them helps you secure the best price. This guide explains what changes a quote and how to avoid paying more than you need.

It helps to remember that a shipping quote reflects live carrier prices, not a fixed tariff. Fuel surcharges, seasonal demand and the exact size of your parcel all move the number, which is why the same parcel can cost a little more or less day to day.

Common reasons a quote changes

  • Different dimensions or weight than first entered.
  • Monthly fuel surcharge adjustments by the carrier.
  • Peak season demand pushing up rates.
  • A different service level or added options such as insurance.

How to lock in the best price

Enter accurate dimensions and weight the first time, then book promptly once you are happy. Pigee shows the delivered price with surcharges included, so the figure you accept is the figure you pay.

If you think a quote is wrong

Re-check your parcel details, then run a fresh quote. If something still looks off, Pigee support can review it with you before you commit.

Frequently asked questions

Why was my quote higher at checkout?

Usually because the dimensions or weight differed from the first estimate, or a surcharge applied. Entering accurate details up front keeps the quoted and booked prices the same.

How long is a quote valid?

Quotes reflect live carrier prices, so booking promptly is the safest way to secure the figure you saw, especially during peak periods.

If a quote looks higher than expected, re-check the dimensions first, because a few extra centimetres can tip a parcel into a higher volumetric band. Pigee shows the delivered price with surcharges included, so what you confirm is what you pay.

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